Privacy Policy
Murphy Lyons Lawyers
Last updated: 26 October 2026
1. Our Commitment to Privacy
At Murphy Lyons Lawyers, we recognise that privacy, confidentiality and trust are fundamental to the relationship between a solicitor and client.
We are committed to respecting your privacy and protecting the personal information entrusted to us in the course of providing legal services.
This Privacy Policy explains how Murphy Lyons Lawyers collects, holds, uses and discloses personal information, and how individuals may access, correct or raise concerns about the information we hold.
We manage personal information in accordance with applicable Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), to the extent that they apply to our practice, together with our professional obligations concerning confidentiality.
2. Personal Information We Collect
Depending on the nature of your enquiry or legal matter, we may collect the following information:
Your name, residential or business address, telephone number and email address.
Your date of birth and identification information.
Information required to verify your identity and comply with applicable legal and regulatory obligations.
Financial, property, business and taxation information relevant to your matter.
Information concerning family relationships, estate planning, trusts and asset ownership.
Legal documents, contracts, correspondence and other records relating to your instructions.
Information concerning disputes, litigation or other legal proceedings.
Sensitive information, including health or other personal information, where reasonably necessary and permitted by law.
Information provided through our website, enquiry forms, telephone calls, emails or other communications.
We seek to collect only information reasonably necessary for our functions and activities, or otherwise permitted or required by law.
3. How We Collect Information
We generally collect personal information directly from you when you:
Contact our office or submit an enquiry through our website.
Request legal advice or engage our services.
Complete client identification, verification or onboarding procedures.
Provide instructions, documents or correspondence.
Communicate with our solicitors or administrative team.
Where reasonably necessary and permitted by law, we may also obtain information from third parties, including:
Other solicitors and legal representatives.
Government departments, courts and regulatory authorities.
Financial institutions and lenders.
Accountants, financial advisers and other professional advisers.
Real estate agents and conveyancing providers.
Publicly available registers and searches.
Other parties involved in a legal matter.
4. How We Use Personal Information
We collect, hold and use personal information for purposes including:
Assessing enquiries and determining whether we can accept instructions.
Conducting conflict-of-interest checks.
Providing legal advice and representation.
Preparing, reviewing and managing legal documents.
Conducting conveyancing, estate administration, asset protection and other legal services.
Verifying identities and complying with legal and regulatory requirements.
Communicating with clients and relevant third parties.
Managing client matters, accounts, invoices and payments.
Maintaining legal files and business records.
Improving our services and website.
Complying with our professional, statutory and regulatory obligations.
We will not use or disclose your personal information for unrelated purposes unless authorised by you or otherwise permitted or required by law.
5. Confidentiality and Legal Professional Privilege
As a legal practice, Murphy Lyons Lawyers recognises the importance of maintaining confidentiality in relation to client communications, documents and legal matters.
We take reasonable steps to protect confidential information and comply with our professional obligations as legal practitioners.
Certain communications and documents may also be protected by legal professional privilege where the applicable legal requirements are satisfied.
We do not disclose confidential client information except where authorised, required or permitted by law, or otherwise consistent with our professional obligations.
6. Disclosure to Third Parties
In providing legal services, it may be necessary to disclose relevant personal information to third parties.
These may include:
Barristers, solicitors and other legal professionals.
Courts, tribunals and government authorities.
Property registration and electronic conveyancing platforms.
Banks, lenders and financial institutions.
Accountants, valuers and other professional advisers.
Identity verification and compliance providers.
Technology, document management and secure data storage providers.
Other parties or representatives involved in your legal matter.
Any disclosure will be undertaken for legitimate professional or business purposes, with appropriate regard to applicable privacy laws and confidentiality obligations.
We do not sell personal information to third parties.
7. Website Enquiries and Electronic Communications
When you contact Murphy Lyons Lawyers through our website, we may collect the information you provide, including your contact details and the nature of your enquiry.
This information is used to assess and respond to your request and, where appropriate, arrange further communication.
Submitting an enquiry does not automatically establish a solicitor–client relationship.
We recommend that you do not submit highly sensitive, confidential or privileged documents through a general website enquiry form unless our team has requested them through an appropriate communication channel.
While we take reasonable precautions to protect electronic communications, no internet-based transmission can be guaranteed to be completely secure.
8. Cookies and Website Analytics
Our website may use cookies and similar technologies to support website functionality, improve user experience and understand how visitors interact with our website.
Depending on the services enabled, information collected may include:
Browser type and device information.
Internet Protocol (IP) address.
Pages visited and time spent on the website.
General website usage information.
Referral sources.
You may be able to manage or disable cookies through your browser settings.
Some website functions may not operate as intended if certain cookies are disabled.
Where required by applicable law, we will obtain appropriate consent for the use of relevant tracking technologies.
Our Contact page includes an embedded Google Map. Google may collect information when the map loads, in accordance with Google's Privacy Policy.
9. Storage and Security of Information
Murphy Lyons Lawyers takes reasonable steps to protect personal information against misuse, interference, loss, unauthorised access, modification and disclosure.
Personal information may be stored in physical files, electronic systems, practice management platforms and secure cloud-based services.
Our information security arrangements may include access controls, password protections, restricted permissions and other technical and organisational safeguards appropriate to the information held.
We retain legal files and personal information for periods required by applicable laws, professional obligations and legitimate business purposes.
When information is no longer required and there is no legal or other applicable reason to retain it, we take reasonable steps to securely destroy or de-identify it.
10. Overseas Disclosure and Cloud Services
Murphy Lyons Lawyers may use third-party technology and cloud-based service providers to support its business operations.
Some service providers may store, process or allow access to information from locations outside Australia.
Where personal information is likely to be disclosed to overseas recipients, we will identify the relevant countries in this Privacy Policy where practicable and take steps required by applicable privacy laws.
Our website is hosted by Squarespace, which stores website data, including enquiry form submissions, on servers in the United States.
We also engage a virtual assistant based in the Philippines, who may access personal information in the course of providing administrative support to the firm.
11. Access to and Correction of Personal Information
You may request access to personal information we hold about you or request that inaccurate, incomplete or outdated information be corrected.
Requests may be submitted using the contact details below.
We may need to verify your identity before responding to a request.
Access may be subject to legal exceptions, confidentiality obligations, legal professional privilege and other applicable restrictions.
We will respond within a reasonable period and explain our position if access or correction cannot be provided.
12. Marketing Communications
From time to time, Murphy Lyons Lawyers may provide information about our services, firm updates or legal developments where permitted by law.
Where required, we will obtain your consent before sending marketing communications.
You may opt out of marketing communications at any time by following the unsubscribe instructions or contacting our office.
We will respect applicable requirements under Australian privacy and electronic marketing laws.
13. Data Breaches
Murphy Lyons Lawyers takes the protection of personal information seriously.
If we become aware of a suspected data breach, we will assess the circumstances and take appropriate steps to contain and address the incident.
Where legally required, we will notify affected individuals and relevant regulatory authorities in accordance with applicable data breach notification obligations.
14. Privacy Complaints
If you have concerns about how Murphy Lyons Lawyers has collected, used, stored or disclosed your personal information, please contact our office in writing.
We will review your concerns and seek to resolve the matter fairly and within a reasonable timeframe.
We generally aim to respond to privacy complaints within 30 days. If additional time is required, we will advise you where practicable.
If you are not satisfied with our response and the Privacy Act applies to your complaint, you may be entitled to contact the Office of the Australian Information Commissioner.
Office of the Australian Information Commissioner (OAIC)
Website: www.oaic.gov.au
Telephone: 1300 363 992
15. Changes to This Privacy Policy
Murphy Lyons Lawyers may update this Privacy Policy from time to time to reflect changes in legislation, business practices, technology or our information-handling procedures.
The most recent version will be published on our website with the date of the latest update.
16. Contact Us
For questions about this Privacy Policy, requests to access or correct personal information, or privacy complaints, please contact:
Privacy Officer
Murphy Lyons Lawyers
Website: www.murphylyons.com.au
Email: info@murphylyons.com.au
Telephone: (02) 9389 8566
Postal address: 55/25 Spring Street, Bondi Junction NSW 2022
We are committed to handling personal information responsibly and maintaining the confidentiality and trust expected of a professional legal practice.